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Account Opening FAQ

You just need to complete our simple 3 step registration process, submit a proof of identification and proof of address and your trading account will be opened immediately.

Providing that you have completed our 3 step registration process, uploaded your documents and deposited funds into your account, you should be ready for trading immediately

You can submit a passport, national identity card or other document issued by an independent and reliable source that carries your photo. Your photograph, signature, issue & expiry dates, personal details including serial number must be clearly visible

You need to submit a recent utility bill dated within the last six months, or a recent local authority tax bill, or a recent bank or credit card statement.

We run an appropriateness test in order to evaluate whether Foreign Exchange and CFDs are appropriate products for your profile. We are required to run this test for all our clients since it is required by the EU MiFID directive.

To change your leverage, please login to the Client Portal.

Firstly, please click on "My Account", then click on "Change account info" and choose the account number. The existing leverage will be visible – you will then need to click on the leverage that you wish to change to, found below. The leverage is usually changed within 1 hour during normal business hours. In order for us to be able to change your account leverage, your account should not have any running (open) positions.

You have two options: The first one is to download a trading platform on your PC in order to trade through ArgusFX MT4 client terminal. ArgusFX also offers a mobile trading option either through your Blackberry or your iPhone.

In any case, the necessary credentials will be sent to you once your account has been approved. Simply login to one of our trading platforms and upon funding your account, you can start trading.

As long as you have more than one account, you can manage these accounts by using the ArgusFX MT4 PMAMplatform that allows you to manage several accounts simultaneously. Several Terms and Conditions apply in being approved and eligible to use PMAM platforms.

The main difference is in execution. Real accounts have instant execution that involves the use of re-quotes, while STP/ECN accounts have market execution where no re-quotes are involved. Additionally, a different liquidity provider is used – hence the difference in spreads. ArgusFX has only STP/ECN accounts.

Yes. This can be provided under our Standards STP/ECN accounts.

You need to use your MT4 login number and password that you selected when you registered for an account.

Please click on the "Forgot Password" link and enter your email address in order to reset your password.

Please login to the Client Portal. Then, click on "My Account", then "Open Sub Account" and then choose the Account type, Currency Base and Leverage.

If you wish to make an internal transfer, you are able to do this from the client portal. Please login to the Client Portal and then click on "Deposit/Withdrawal", then Internal Transfer. Please choose the Withdrawal Account, the Deposit Account and then indicate the amount of the internal transfer. Internal transfers may occur only to accounts that the beneficial is the same person. Internal transfers to accounts with different base currencies are forbidden.

If the page is left idle for a long time, in order to avoid any information being seen by others, the system automatically expires. The client will then have to send the documents via e-mail to the back office.

This is due to your browsers cookies. Please delete the cookies and then click refresh on your browser in order to proceed. If this still persists, please close the browser and try registering with another browser.

ArgusFX maintains isolated client accounts to ensure that client funds are fully segregated from ArgusFX'sown funds at all times. Client accounts have the required coding to ensure that they are used for clients' funding purposes. All client funds deposited at ArgusFX are completely separated following our strict policies and procedures, with activities monitored and reviewed by our external and internal auditors, NexiaPoyadjis as well as KPMG. As a client, you can be assured that your funds are safe.

To open a Live Account, we require a copy of your Passport/ID and a utility bill no older than 6 months.

We advertise that the spread starts FROM 0 pips. This could change at any time since the spread is floating and not fixed.

Risk Warning: Our products are traded on margin and carry a high level of risk and it is possible to lose all your capital. These products may not be suitable for everyone and you should ensure that you understand the risks involved.

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Aenaon Markets is STP multi-product & multi-terminal trading platform solution powered by ArgusFX which is a registered trading name of Argus Stockbrokers Ltd. Aenaon Markets is a registered trademark of Aenaon Markets Ltd, Athens, Greece.

Aenaon Markets is a MIB partner of Argus Stockbrokers Ltd which is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under CIF License Number 010/03.

Risk Warning: Forex and CFDs are leveraged products and involve a high level of risk. It is possible to lose all your capital. These products may not be suitable for everyone and you should ensure that you understand the risks involved. Seek independent advice if necessary.

ArgusFX does not offer its services to residents of certain jurisdictions such as USA, Iran, Cuba, Sudan, Syria and North Korea

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Contact Info

Sales
Tel: +30 210 6829898
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Customer service
Tel: +357 22 717 060
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Trading Desk
Tel +357 22 717 060
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Client Funding Department
Tel +357 22 717 060
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